Frequently Asked Questions


We have several ways you can pay. The first and quickest option is to pay by credit or debit card using our online system. Simply add your products to your basket and follow our easy check out process. If you prefer to order by phone, you can do so by calling 02082519187 where one of our customer service agents will be more than happy to help you.

We support the following payment options: Visa Credit, Visa Debit, Mastercard, Maestro, and PayPal.

Yes, we have plenty of bed & mattress combinations. You can find these combinations on various bed frame product pages throughout our site.

If for some reason you would like to change your order, you can do so by calling us on the following number: 02082519187 stating the reason for your cancellation. Please note that if your order has reached the dispatching stage we may not be able to cancel your order.

Please refer to our returns page for more information on how you can return your order by clicking here

We would love to hear from you and strive to make it as easy as possible to contact us. We therefore offer multiple options. Firstly, you can call us on 02082519187, or email us directly at Finally, you can also contact us by going to our contact page here

Yes, we offer this service for an additional charge.

If you placed an order, but did not receive your email confirmation, please get in touch with us via our live chat system or by emailing us at and we will re-send it to you.

Please note: Sometimes emails can get sent to spam folders. Please check your spam folder before contacting us about missing confirmation emails.

Please visit our terms & conditions page for more information by clicking here.

If your bed is missing parts please contact us by calling 02082519187 where one of our agents will help you get replacement parts.

If your items were damaged on arrival, please contact us by calling 02082519187 where one of our agents will help you.

We take data protection very seriously. We will never pass your email or any other information to third parties. We may use your email to send you Beds4All marketing material and special offers from time to time if you have given us permission to do so by accepting marketing during checkout or through any other means.

Our entire site is encrypted and secured to protect the data you give to us when placing your order. We never store your credit card in our database.

Our primary delivery locations are: Central London, Greater London, Kent, Surrey and Sussex. However, we may be able to accommodate deliveries to other UK locations for an additional fee. Once you have placed your order and you reside outside of the above mentioned locations, our customer agents will get in touch with you to discuss shipping options.

We strive to keep our online stock information up-to-date at all times and if your item is in-stock, we will typically dispatch the product the next working day. Exact delivery times will be provided by our customer agents shortly after you have placed your order, via phone or email.

Main Menu